The Paper Planes, Inc.®
Simulation: Paper Planes

Duration: 4-6 hours (minimum of 8 participants per session)

Building high performance teams is critical for an organization to thrive in times of disruption and constant change. The Paper Planes, Inc.® level three simulation is designed from a systems perspective and focuses on teamwork, collaboration, organization effectiveness, silos, engagement and customers service. This full day training session provides participants with an opportunity to work through leadership challenges and track their progress against normative data.

Learning Outcomes:

  • Gain first hand understanding of how engagement and collaboration can improve key organizational outcomes, including cost, quality, and customer experience and employee satisfaction
  • Learn how to work together across functional boundaries and help individuals “own” their work, becoming more invested in team and organizational success
  • Break down barriers to organizational success and team-based change while reinforcing the power of teamwork and communication

The participants are employees of an aircraft manufacturing company, and each participant plays an individual role in the production process. The simulation consists of three production runs. After each, the group members meet to discuss and evaluate their efforts measured by production cost, quality, customer satisfaction, delivery time and worker satisfaction. After evaluating the effectiveness of their efforts, the workers are allowed to redesign the production process to their own specifications and to produce more planes. Again production is evaluated afterwards. Several interventions from the customer complicate the work redesign and production process.

The Acquisition®
Simulation: The Acquisition

Duration: 1-2 hours

This simulation explores group problem solving and decision making. This short exercise compares the quality of decisions reached by consensus and those made individually. It also teaches participants how to work more effectively as teams while using the expertise of individual team members.

Learning Outcomes:

  • Explores effective team problem solving and decision making
  • Enables individuals to learn how to become better contributors to a group
  • Compares individual decision making to group decision making
  • Helps participants test their ability to influence others

In the business case, a board of directors calls for a detailed outline of critical steps to be taken to ensure a successful acquisition. Each participant decides individually on the order in which these steps should be carried out. The participants then meet as a group to agree on the order they will present to the board. The result reached by consensus is then compared to an expert solution. Reaching this collective decision engages participants in group dynamics and provides an opportunity for individuals to exercise their influencing skills.

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