Workshops for Professionals

Corporate Sector

Our workshops use gameplay and simulations focused on developing the top three skills required by Fortune 500 Companies: teamwork, problem-solving and interpersonal skills. Using gameplay and our suite of simulations, which promote social learning, we provide interactive sessions which include group debriefs to contextualize the learning. The delivery of content is learner-centered and participants are engaged and able to relate the material back to their practice.

  • “Very effective and skilled facilitator. Amazed at how she got through concepts of EI in 3 hours and made it meaningful.”

    Workshop Participant (Corporate)

Higher Education

Our workshops cater to various stakeholders in higher education and we’ve presented to the New Managers Academy at the University of Toronto, The Management Group (TMG) at McMaster University, Student Affairs Professionals at Ryerson University, Teacher Candidates at the Ontario Institute for Studies in Education to name a few. Our work in this space connects the concepts of emotional resiliency directly to the role of senior leadership, staff, faculty and students.

  • "With these self-awareness tools in your repertoire, there is great hope for a future filled with mindful leaders helping education enable dreams to become reality."

    Joe Baker, B.Com, M.Ed
    Joe Baker, B.Com, M.Ed Dean

Emotionally Resilient Leadership


Duration: 1.5-3 hours (full day available)

This workshop focuses on understanding and developing the competencies of emotional intelligence from the perspective of a leader. How leaders process emotions impacts self-perception and how they express themselves to others. It also impacts relationships, the decisions that are made, and how well leaders are able to tolerate stress. Being emotionally intelligent is about using emotions in the most effective way in day-to-day interactions and the work that we are engaged in. Our interactive workshops on emotionally resilient leadership provide practical strategies for employees that can be implemented in the workplace.

Learning Objectives:

  • Recognize and understand the 5 composite scales and 15 subscales/competencies of emotional intelligence.
  • Interpret and illustrate how each competency impacts your role and different stakeholders in your industry.
  • Examine connections between specific competencies and personal and professional experiences through reflective practice.
  • Evaluate current strategies used in your role and identify additional/new strategies that can be used for effective communication.
  • Develop specific strategies that can be integrated in the workplace to foster the development of emotional intelligence and resiliency.
  • “Excellent communicator. Very well versed in the area of EI. Great rapport with the audience.”

    Workshop Participant (Corporate)
  • "Was an excellent learning experience. Can't think of anything that would make it better."

    Workshop Participant (Higher Education)

Unconscious Bias and Empathy Training

Duration: 1-3 hours (up to 30 participants per session)

Our behaviour is impacted by the assumptions, biases and stereotypes (positive and negative) that exist in our subconscious. For leaders, this affects the ways in which we communicate, interact and respond to conflict. It also impacts how we approach and solve problems. Through empathy, we can adapt the way we communicate so that we are able to better understand those we work with. By applying empathy-driven and reflective dialogue, we can identify the assumptions and biases in our own understanding and create strategies for effective communication, collaboration and conflict resolution. This workshop will present an introduction to unconscious bias and identify ways in which empathy can be used as a tool to better understand and effectively lead others.

Learning Outcomes:

  • Develop an understanding and raise awareness of unconscious bias and its impact on business practice.
  • Explore connections between unconscious bias and empathy as it relates to emotional intelligence.
  • Examine the role of empathy in conflict resolution.
  • Evaluate current communication strategies used to lead others.
  • Develop specific strategies for effective communication and collaboration and that can be integrated in the workplace.
  • “Everyday, we make countless decisions – big and small – by filters in our minds that help us distill and quickly make judgements on information. Unfortunately, over the years these filters naturally become full of preconceived and often incorrect notions and assumptions about people. These Unconscious Bias’ create inequity and stop us from making objective, fact based decisions. Fortunately, unconscious bias training helps us clean our filters and it helps us become aware of our biases and create systems and strategies to effectively bypass assumptions to make more equitable, productive choices at work.”

    Lauren Friese
    Lauren Friese Millennial Expert
K-12 Sector Workshops


For administrators, developing emotional resiliency is critical to their role. Ranging from groups of 3 to 50, the dialogic approach used in our workshops with administrators has been transformational. The feedback we received indicated that the top three areas that administrators wanted to develop further were: Self-Regard, Stress Tolerance and Self-Actualization. Our workshops provide administrators with the opportunity to examine these areas further and identify the tools that they need to cope with the complexities and challenges that come with their role. Using a solution-focused approach, we don’t speak at our participants, instead, we speak with them.

  • “This has been by far and away the most personally supportive professional development I have received.”

    Elementary School Principal


We believe that in order to foster emotional and social learning within our students, we must first develop it within our educators.

The most influential relationship an educator has is with their students. Educators shape a student’s experience through the day-to-day exchange in a classroom which contributes to what a student believes to be true about themselves and about the world in which they participate in. These exchanges change lives.

In the last year, we conducted over 50 workshops with educators (special education, alternative education, student success), speech-language pathologists and ERWs in Ontario. The application portion of our workshop includes strategies that educators are able to take back with them and utilize right away in their practice. The inevitable impact within the classroom will help to foster social and emotional learning among students.

  • “Thank you for the opportunity to hear Dr. Rumeet Billan’s workshop yesterday! She was relevant and very clear and concise which makes me eager to adopt her strategies into my professional and personal life.”

    Secondary School Teacher


Workshop: Developing Emotional Resiliency
Audience: Grades 11 and 12
Duration: 3-5 hours

“What students believe about themselves and their opportunities, and what their peers and the adults in their lives believe about them, significantly influences the choices they make and the degree to which they are able to achieve their goals.” (Creating Pathways to Success, 2013, p. 2).

How do we prepare our students for the jobs that don’t yet exist? Our work with student leaders focuses on developing the 15 competencies of emotional intelligence and resiliency. The full day interactive workshop includes small group activities that promote social learning, storytelling, gameplay and reflective dialogue. With a focus on leadership, we facilitate conversations that encourage students to reflect on their capabilities and leverage their strengths.

What students had to say:

  • “This workshop has helped me see what I want to do, to realize my priorities. If I may say so, it is like Ms. Billan grabbed my hand and led me through the unexplored faults of my mind that I was too scared to venture into. I have learnt how to forgive myself (self-regard) and how to connect with the people around me better, despite my social anxiety.”

    Grade 11 Student Leader


Workshop: Who do you want to be when you grow up?
Grades 7 and 8
Duration: 1.5 hours

Connected to the Creating Pathways to Success: An Education and Career/Life Planning Program for Ontario Schools (2013) document, our workshops focus on the four inquiry questions:

  • Who am I?
  • What are my opportunities?
  • Who do I want to become?
  • What is my plan for achieving my goals?

This interactive workshop explores the 3Us (understanding self, understanding others and understanding context) and encourages students to not only consider what they want to be, but more importantly who they want to be. Our work with over 500 Grade 7 & 8 students in one academic school year focused on the question “Who do I want to be when I grow up?”, and they responded:

  • I want to be a person that can show the world that there needs to be changes
  • I want to be able to look back on what I achieved and be proud of the things I did to help others
  • I want to inspire people to reach their maximum potential. I want to build great things so I can change lives for good.
  • I want to be a leader in this world, not a follower. I want to make a difference in the world.
  • I want to be a respectful, caring person who never gives up. I want to help people who are in a rough time.
  • I want to be a loving, sharing and caring person because I want to make a difference in our community.

Note for Principals: Our workshop objectives are connected to programs used for career planning and course selection (ie. MyBlueprint).

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